Privacy
Policy

Soho and its parents, subsidiaries, and affiliated entities (“we,” “us,” or “our”) respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Soho or use our Reservations and Online Ordering features (collectively, the “Site” or “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. We may update this Policy; continued use after changes constitutes acceptance.


1. Information We Collect

CategoryExamplesBusiness Purpose
Identifiers & Personal RecordsName, email, phone number, IP address, payment details (processed by third-party processors)Process reservations and orders, communicate with you, maintain your account
Commercial InformationProducts or services purchased, order historyFulfill orders, improve our menu and services
Internet/Electronic ActivityBrowsing history, interactions with the SiteAnalyze usage, personalize experience, detect fraud
Geolocation DataApproximate location from IP or device (non-precise) Show nearest location or delivery options
InferencesPreferences based on past ordersDeliver personalized recommendations

We also collect derivative data automatically (e.g., browser type, device information) and information from third parties (e.g., reservation or payment processors).

2. How We Use Your Information

  • Process and confirm reservations and orders
  • Communicate about bookings, orders, promotions, and updates
  • Improve our Site and Services
  • Comply with legal obligations and prevent fraud
  • Send marketing communications (you may opt out at any time)

3. How We Share Your Information

  • Service providers (e.g., reservation platforms, payment processors, delivery partners)
  • Affiliates and business partners
  • As required by law or to protect our rights

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and advertising. You can manage cookie preferences through your browser settings. We use analytics tools (such as Google Analytics) to understand Site usage.

5. Your Rights and Choices

You may:

  • Access, correct, or delete your information
  • Opt out of marketing emails
  • Request restrictions on processing (where applicable under state privacy laws)

California residents have additional rights under CCPA/CPRA; contact us to exercise them.

6. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure.

7. Children’s Privacy

The Site is not intended for children under 18. We do not knowingly collect data from children.

8. International Users

If you access the Site from outside the United States, your information may be transferred to and processed in the United States.

9. Contact Us

For questions about this Privacy Policy, contact us at info@koreser.com.